Delivery, Where and How ?

Flowers deliveredOur Delivery Policy

Momento Magico will deliver flowers and gifts to virtually anywhere in Australia and almost anywhere in the world, where fresh flowers are available. Naturally, our delivery service is subject to local conditions. Delivery is usually available within 24 hours, but occasionally may be longer, depending on time zones and local conditions.

  • Some areas in some countries (including Australia) are classified as restricted delivery areas. Deliveries to these locations may take up to 48 hours
  • Delivery within Australia is not guaranteed on Public Holidays, Saturday afternoons or Sundays.
  • Same day delivery within Australia from Monday to Friday is possible as long as the order is placed before 1pm AEST.
  • Same day delivery within Australia on Saturdays is possible as long as the order is placed before 10 am AEST.
 
 
 
 
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We Deliver To:

Drouin, Warragul, Longwarry 

Additional Delivery Fee for Deliveries to 

Bunyip, Lardner, Yarragon, Buln Buln, Tynong, Darnum, Nilma

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For more specific information on your delivery, refer to the information below:

  • Delivery for funeral orders
  • Delivery to hospitals & nursing homes
  • Delivery to ships
  • Delivery to hotels & holiday resorts
  • Delivery for Funeral Orders

Momento Magico treat funeral orders with the highest of priority. In order to see the order processed as smoothly as possible please supply the following information in the Address Details or Special Instructions :

  • Full name of the deceased
  • Name and address of the funeral home and name and phone number of a relative will be needed.
  • Date and time of the funeral
  • Delivery to Hospitals/Nursing Homes

Delivery to Hospitals/Nursing Homes
For hospital/nursing home deliveries, please supply Momento Magico with the recipient :

  • Full name
  • Ward name or number
  • Hospital name and address
  • Whether the recipient is a patient/resident or part of the staff.
  • For hospital and nursing home deliveries, Momento Magico recommends sending flowers and gifts that are already arranged in a container. Please note :
  • Do not send loose cut flowers as there are usually limited suitable vases available
  • Do not send large arrangements as space is often restricted
  • Most hospitals do not allow plants
  • Some hospitals do not allow flowers in intensive care or other special care units.

Delivery to Ships
For deliveries to ships:

  • Please allow 24 hours for the delivery to be processed
  • The following information is needed to process the order smoothly.

This information can be included in the Address Details or Special Instructions :

  • Name of shipping line
  • Name of ship
  • Cabin number/deck number
  • Exact time of departure.
  • Whether the recipient is a passenger or crew member

Delivery to Hotels & Holiday Resorts
For deliveries to Hotels & Resorts, please supply Momento Magico with the recipient:

  • Hotel or Resort name
  • Room name or number and address
  • Whether the recipient is a guest or part of the staff .

Delivery on public holidays

Please be aware that Interflora Australia cannot guarantee delivery on Public Holidays as most florist shops are closed. Please find a list of these Public Holidays below:

  • Christmas Day/Boxing Day December 25-26 and 28 (additional day)
  • New Year's Day January 1
  • Australia Day January 26
  • Labour Day (WA) March 1
  • Labour Day (VIC & TAS) March 8
  • Adelaide Cup Day (SA) March 8
  • Canberra Day (ACT) March 8
  • Good Friday/Easter April 2-5
  • Easter Tuesday (TAS) April 6
  • Anzac Day April 25
  • Anzac Day April 26 (additional day)
  • Labour Day (QLD) May 3
  • May Day (NT) May 3
  • Foundation Day (WA) June 7
  • Queens Birthday (exc. WA) June 14
  • Picnic Day (NT) August 2
  • Royal Show Day (QLD) August 11
  • Queens Birthday (WA) September 27
  • Labour Day (NSW, ACT, SA) October 4
  • Melbourne Cup Day (VIC – metro only) November 2



Flowers deliveredDelivery for Christmas

The cut off time for guaranteed Christmas delivery within Australia is 11:00am AEST on Thursday 24th December. Due to the large volume of orders that our florists will be delivering for Christmas, we cannot guarantee any timed deliveries. However, you can rest assured that we will endeavour to have all orders delivered as soon as possible, but any orders placed after the cut off time may not be delivered until Tuesday 29th December at the earliest.

Delivery for Valentine's Day

The cut off time for guaranteed Valentine's Day delivery within Australia is 5:00pm AEST on Saturday 13th February. Due to the large volume of orders that our florists will be delivering for Valentine's Day, we cannot guarantee any timed deliveries. However, you can rest assured that we will endeavour to have all orders delivered as soon as possible, but any orders placed after the cut off time may not be delivered until Monday 15th February.

Delivery for Mother's Day

The cut off time for guaranteed Mother's Day delivery within Australia is 5:00pm AEST on Saturday 8th May. Due to the large volume of orders that our florists will be delivering for Mother's Day, we cannot guarantee any timed deliveries. However, you can rest assured that we will endeavour to have all orders delivered as soon as possible, but any orders placed after the cut off time may not be delivered until Monday 10th May.